We offer returns and exchanges under the following conditions:
Return Window
Returns must be requested within 24 hours of delivery.
Eligible Returns
We accept returns only if:
- You received the wrong item
- The product is damaged or defective
Mandatory Unboxing Video
- An unboxing video is required for any claim related to missing, damaged, or incorrect items.
- The video must clearly show the package being opened from a sealed condition.
Product Condition
- Items must be unused, in original packaging, with all tags and accessories intact.
Returns/Exchanges for Personal Reasons
If you request a return or exchange due to:
- Size issues
- Change of mind
- Any personal reason
Then:
- Forward and return shipping charges will be applied
- These charges will be deducted from your refund amount
- All such requests are subject to approval
Refund Process
- Refunds will be processed only to your bank account
-
No cash refunds will be provided